Photography Cardiff. Child Lifestyle
FAQ
Can I book a private session?
We are award winning children’s photography studio. We put on limited events each year (once in each of our chosen city locations) and these events are the ONLY way to get a session with our team.
We are not available for private sessions.
Our artists create images not available elsewhere. These are bespoke, digitally hand painted and crafted into unique pieces of art.
We are now booking sessions over a year in advance, so we advise booking as soon as spaces become available to avoid disappointment.
What ages are able to attend?
Our events are available for ages 1-14 however please take note of the below information.
Our events are intended for those aged 3 and up. Due to the time constraints of each session it can often mean those under 3 do not have time to get used to their surroundings resulting in less time to shoot the best quality images. Although it can be tempting to want to book them in now, we would advise waiting until they reach 3+ in order to get the most out of your session.
Do you use greenscreen?
No! All of our sets are completely real and interactive. This is what makes our experiences truly immersive. We use real flowers in our Fairy events which means each event looks subtly different depending on what flowers are in bloom.
What do I get?
When you book a space at an event you get the unique photoshoot experience on one of our specially crafted sets. We pride ourselves as much on the experience as our final images, just ask anyone who has attended any of our events (or read the reviews)! An experience your children will be talking about long after you have left us. After your child’s photoshoot, you are then able to view the images and choose which ones to purchase.
Please ask for a price list for more information on our various products/packages.
There are no images included in the booking cost. This is for the session only. It is not a deposit against images.
When & where?
See the relevant pages for details on each event.
We take our events to different venues around the UK.
How much does it cost?
There is an event specific booking fee. This secures your time slot, our expertise, and the photoshoot experience. Our print and digital products start from £195, these will be available to order after your photoshoot. We offer two ranges of product ORIGINALS & BASICS. Our ORIGINALS images are what we are known for, these are the images you have seen online and on our website, with each image being completely bespoke. We treat these as pieces of art. We are a multi-award winning immersive photography studio and our time & work is priced accordingly. Please note packages are per session. Please ask for a price list for more information.
Can I book for next year?
We often open booking around a year in advance of events. If events are open for booking you will find these on the specific event pages. Please note if they currently require a booking code it means they are only currently open to those already on the waiting list for this event. Remaining spaces will then be available to everyone. You can join the waiting list at the bottom of the specific event page. Please note: product guide prices are applicable for the calendar year when the booking was made – if you book onto an event for the following year these may be subject to change as we review these each Jan.
How do I book?
Go to the event page you wish to attend, any events with available spaces will show at the bottom of the page.
Each event will only be available to book once they have been announced, so keep an eye on our Facebook page for more details.
What ages?
Each event is for slightly different ages, for more details see the relevant event page.
Can boys attend the Fairies?
Yes boys are welcome to attend, however they will have to wear one of the dresses provided. Clients are not able to bring their own costumes and we do not provide any other costumes at this event
Can I book more than one session?
No, multiple sessions by either the same client or child will be cancelled.
Is it for individuals?
Due to time constraints our sessions produce the best images with single subjects. However, we can do shoots with more than one child. For more information regarding the maximum number of children each shoot permits, please visit the relevant event page. Please note we only allow one session per client per event, so do not book individual sessions for multiple children instead of a double session as these will be cancelled.
Are the events suitable for those with special needs / disabilities?
Yes, please advise when booking and we will make every effort to accommodate. We have had children of all abilities attend. We have found lots of children with Autism attend our events due to the large sets and immersive environment. As our process is very fluid it is perfect for those who can’t sit still.
Is it outdoors?
No. Each shoot takes place on our specially crafted sets.
Do I need to bring a costume?
No, our handmade costumes are provided. (Fairies, Wild Ones & Ballerine ONLY)
How long does it take?
Shoots are 30 minutes, you will then have an around an hour / 90minute wait before your viewing and are encouraged to bring any family members who wish to watch the experience and view the images. Please be aware wait times can be longer, which is why we advise clients to leave 3 hours for the whole experience, just to be safe, as we can not guarantee how long other clients will take during their viewings and we would not like to rush either them or yourselves.
There are other companies that do children’s photoshoots, you’re not the cheapest, why should I go with you?
Our artists create images not available elsewhere. Check out the Our Work page.
How long do the images take?
Each image is individually worked on by our artists. With high volumes of orders from events, images take 8-12 weeks to process. With have limited slots for priority turnaround available at events.
Will I get to decide how my final image looks?
No. You will see a colour edit concept on the day of each of the images (BASICS). When requested we can then show you various examples of similar completed images. Our team of artists have years of experience crafting our final pieces and know what will suit each image and child best. When ordering with us you are commissioning us to work on your images based on our previous work.
Do I have to order on the day?
Yes. We try to keep all our events separate due to the high volume of events we put on around the country. To fit this purpose we ask that all orders for images are done on the day/over the duration of the event itself. We do not provide online galleries for non purchased images.
Payment options can be discussed with our sales team and can be tailored to your circumstances with orders needing just a deposit on the day. You will then receive the images once the plan is complete.
Can I cancel a booking?
As with purchasing tickets to any other event, refunds are available if the event is cancelled, rescheduled or moved by us. Otherwise as stated on the event pages all bookings are final and non-refundable. We will reschedule bookings to other event dates in certain cases, however in order to rearrange we must receive at least 48 hours notice before an event via email.
This is the same for all reasons for non attendance including illness, holidays, travel issues etc
This policy is the same for all clients.
Why (to above)?
We advise any potential clients they read all information on our website & FAQ BEFORE booking. We also state this on all advertising. Price guidelines are listed on both our event page and the FAQ, and advise potential clients who are concerned about pricing to contact us for a full product guide BEFORE booking.
When someone books a space via an advert it raises our advertising costs and we get charged for it.
It also blocks the time slot off for that individual, meaning others can not book the space and we miss out on other potential clients.
As a small company, we can not burden the costs as a result of people ignoring the advice set out.
As such the booking fee covers these costs and is, as stated, Non-Refundable.